Delivery Apps vs. Online Food Orders Canada: Which is Better for Restaurants?
Delivery Apps vs. Online Food Orders Canada: Which is Better for Restaurants?
The restaurant industry is changing at a rapid pace. The current pandemic has forced restaurant owners across the globe to shift their businesses online. Digital presence is necessary to expand the customer base and boost your revenue. While you may resort to delivery apps, there's an easier and more profitable way to cater to your customers. Here's why an online food ordering system will be your best bet:
1. Easy Ordering Process
When ordering via delivery apps, customers are connected to service representatives of the delivery company. They then send in the orders to the restaurant, and restaurant owners have to constantly stay in touch to ensure the ordering process goes smoothly. It's only easier to remove third parties and connect with your customers directly. An online food ordering system is direct and ensures that there are no mistakes in the order.
2. Customized Approach
According to Accenture, 75% of customers said they would buy from a business that recognizes them by their name, is updated with their purchase history, and can recommend services or products accordingly. An online ordering system will help you keep track of your regular customers and their ordering patterns. This ensures a personalized approach as you can offer promotions and recommend dishes based on their ordering history. This data is also valuable to restaurant owners as you can then send targeted offers to customers to ensure they keep coming back for more.
3. Stay Ahead in the Game
It's essential to use this opportunity and make your mark in the industry; your restaurant should be available to customers with a click of a button. Easy ordering process and quick delivery times will increase customer satisfaction and trust. They might even go on to recommend your restaurant to others online or in person.
4. Keeps Competitors Out of The Way
When ordering from a food delivery app, customers can choose between dozens of restaurants. However, some older brands might stand out from the rest. With a personalized ordering system, you can rest assured your restaurant is always top of mind with customers. There's no chance of them drifting along the way; the process is simple, easy, and direct. You can even make use of the current trends to customize your deals, prices, and menu to provide a personalized experience.
Now that you know how beneficial an online ordering system can be, it's time to set up your own. Online Food Orders is your one-stop solution!
We offer custom online ordering platforms for restaurants, so you don't have to worry about creating and running a website. With us, you'll get a commission-free online ordering system that's secure.
All you have to do is register your restaurant and fill in the details. Get in touch with us for more details or try a test order to see how it works.




